Return & Refund Policy

Ready-to-ship items in unused condition with tags can be returned within the return window after delivery. Request a return from My Account > Order details.

Made-to-order and custom-stitched items are not returnable unless they arrive damaged or incorrect.
Refunds are issued to the original payment method after the returned item passes inspection. Cash on Delivery orders are refunded by bank transfer.
Exchanges are subject to stock availability.